All Reviews

I love all the little details that take this hotel to the next level

Nice hotel with warm pool and nice gym. Jacuzzi very hot. Costly valet parking only. Overall ok. Friendly staff, especially Elizabeth.

Stayed here April 13–17, 2026 with my wife and 2 kids. This is a wonderful hotel with friendly staff and next level attention-to-detail. The location is excellent as well. I have to travel to SF for work 1-2 times per year and I am making this my go-to. Thank you, Hotel Nikko.

The hotel is in a central location; albeit very close to the decidedly dodgy tenderloin district, so you have to be careful which area you walk in. Rooms are fine, clean, but on the smaller side. Valet parking very expensive and you have to park elsewhere if you want in and out parking. The hotel accommodated earlier check in and later check out, although this was at quite a cost. Gym was good, but the 'resort fee' wasn't transparent, and at around 40 dollars a night, was very pricey for what you would hope would be included within the hotel room cost. The overall experience felt a bit like the hotel was nickel and dimeing guests, rather than trying to provide a holistic service experience.