Sustainable Hospitality Starts Here

Our hotel has worked with the SFPUC on reducing water faucet flow rates from 2.2 gpm to 1.0; and upgraded our previous 3.5 gallon per flush to 1.5 gallon per flush water closet. We partner with Ecolab, utilizing the Aquanomic laundry program, which relies on environmentally friendly low-temperature chemistry to maximize laundry efficiency. This program saves more than 150,000 gallons of water per month.

"Green cards" allow guests to inform the hotel of their daily laundry preferences for linens and towels.The in-house laundry program utilizes a re-use system whereby the always fresh second and third rinse cycles are saved, filtered, and re-used for first cycles.

At Hotel Nikko, sustainability is woven into our daily operations. Excess food scraps and kitchen waste are sent offsite to be transformed into high-quality compost. We recycle paper, plastic, tin, cardboard, and aluminum throughout the property. Retired linens are donated to local shelters and charities, while torn items are repurposed as cleaning rags. Guest room keys are fully biodegradable, and recycling programs are available in every guest room and actively maintained in all meeting spaces.

Energy efficiency is a core part of our sustainability strategy. Guest room thermostats are equipped with occupancy sensors that automatically power down heating, ventilation, and air conditioning systems when rooms are unoccupied—reducing unnecessary energy use. In 2015, we installed two 65kW microturbines on the hotel’s rooftop, creating an advanced Microturbine Cogeneration Power System. By capturing exhaust heat and converting it into thermal energy through heat exchanger technology, the system allows us to generate our own electricity and significantly reduce our carbon footprint.

Giving back is part of who we are. Each year, our dedicated colleagues volunteer over 250 hours to support local community initiatives. We proudly partner with the SF SPCA, with proceeds from our children’s book, "49 Dogs and One Cat: The Insider's Guide to San Francisco," and our signature Buster plush toy donated directly to support their mission.

In recognition of our commitment to community service, our hotel has been honored with the Community Service Award from the California Hotel & Lodging Association and the Community Spirit Award from the Hotel Council of San Francisco.