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A San Francisco Accessible Hotel

Hotel Nikko San Francisco offers accessibility features that ensure every guest enjoys the best of Hotel Nikko SF. We offer accessible entrances, accommodations, restaurants, meeting spaces, and facilities so every guest enjoys a comfortable stay.
We also offer accessible entrances and wheelchair seating at Feinstein's, the hotel's nightclub, and cabaret. Guests can enter the hotel at the valet entrance on Ellis and Mason, then take the elevator to the lobby level. For questions or requests, please contact us at 1-866-898-4128.
  • Hotel Accessibility Features
    • Accessible public entrances
    • Accessible public restrooms
    • Accessible check-in desk
    • Accessible elevators
    • Braille signage throughout hotel
    • Entire hotel is accessible by wheelchair
    • Front door bell
    • Grab bars in public bathrooms
    • Hotel corridors are a minimum of 36" wide
    • Designated accessible parking
    • Service animals allowed
    • Accessible entrances and seating at restaurants and Feinstein's
  • Accessible Rooms & Suites Features
    • Accessible rooms with 32 " wide entry doors
    • King or two double beds
    • Laptop-sized safe
    • Minibar and Refrigerator
    • Flat-screen TV with closed captioning
    • Accessible power outlets
    • Push button light and lamp controls
    • Lowered closet bars and shelves
    • Accessible path of travel around beds
    • Low level iron
    • Accessible table/desk with knee space: 27" W and 34" H Wheelchair accessible route
    • Accessible Bathrooms
      • Hand-held shower wand
      • Roll-in shower with grab bars
      • Shower seat
      • Toilet grab bars
      • Lowered towel hooks and racks
    • Communications Kits provided at check-in
      • Visual alarms
      • Telephone with visual call alert
  • Website Accessibility

    Accessibility Statement for Hotel Nikko San Francisco

    Date: 4/12/2022
    This is an accessibility statement from Hotel Nikko San Francisco

    Measures to support accessibility

    Hotel Nikko San Francisco takes the following measures to ensure accessibility of Hotel Nikko San Francisco:
    • Employ formal accessibility quality assurance methods.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Nikko San Francisco is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


    We welcome your feedback on the accessibility of Hotel Nikko San Francisco. Please let us know if you encounter accessibility barriers on Hotel Nikko San Francisco:
    • Phone: +1-415-394-1111
    • Business Address: 222 Mason St, San Francisco, California 94102

    Compatibility with browsers and assistive technology

    Hotel Nikko San Francisco is designed to be compatible with the following assistive technologies:
    Hotel Nikko San Francisco is not compatible with:
    • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
    • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

    Technical specifications

    Accessibility of Hotel Nikko San Francisco relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • CSS
    • JavaScript
    These technologies are relied upon for conformance with the accessibility standards used.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Hotel Nikko San Francisco, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

    Assessment approach

    This website was assessed for accessibility by the following approaches:
    • Self-evaluation at site launch
    • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/03/2024; 05/22/2024; 05/16/2024; 05/01/2024; 04/01/2024; 03/05/2024; 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/24/2023; 10/01/2023; 09/26/2023; 09/01/2023; 08/24/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/04/2023; 01/25/2023; 01/12/2023; 01/02/2023; 12/01/2022; 11/22/2022; 11/04/2022; 10/22/2022; 10/14/2022; 10/03/2022; 09/01/2022; 08/01/2022; 07/15/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/05/2022; 05/04/2022; 04/28/2022; 04/25/2022; 04/14/2022; 04/12/2022


    This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.