All Reviews

Very nice hotel. Attention to detail evident everywhere.

One side entrance that google maps did not take me to. Parking cost is atrocious. Guest services are very accommodating. Architecturally attractive on the inside. Too many children running around. It’d be nice to have an adults only floor. Room was on 22nd floor. Does not have couples sauna or steam room. They are through the men OR women locker room.

Only second day at this hotel. Nearly perfect. Amazingly good breakfast (especially for the American hotels' standards). Staff is very nice. Gym, pool. Definitely gonna stay here during the visit.

Me and family just had the most wonderful stay at Hotel Nikko. We found the room on 22nd floor to be very clean and comfortable and the gym and swimming facilities were excellent. we even got to meet Buster and Beau. The hotel carer (I didn’t get his name) was ever so kind to give some precious postcards of the dogs to my daughter . Special thanks to Luis and Estaban for such welcoming treatment every time we visited the Imperial Lounge. Luis even cut oranges for us! The breakfast team always make us feel so welcome and they remember our preferred breakfast options which were ordered (thanks Dinesh and Sijan) even before we sat at our favourite table (thanks Ms B and Stephanie). Highlight each and every morning to feel so welcomed (Estaban and Anita always greets us warmly and you are both ever so attentive) and the breakfast spread is second to none. we loved how it catered to our Asian and western preferences. Anthony even gave us suggestions of what to do seeing it’s our first visit to SF. He even took the effort to hand write a note to us. This goes over and beyond the call of duty. We are so glad we decided to stay at this hotel for the whole two week duration instead of moving to another hotel. We hope to return again one day