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  • How much is the charge for Internet?

    How much is the charge for Internet?
    We are pleased to offer complimentary 756kb speed internet access in all of our guest rooms (up to three devices per room). Upgraded Premium high-speed (4 Mb/sec, HD streaming speed) wi-fi access (up to three devices) is available for $13.95/day, or $29.95 for three consecutive days. Many of our room types (i.e. Nikko, Imperial, and all suites) include complimentary Premium internet access, and all reservations made through http://www.hotelnikkosf.com website include complimentary Premium Internet access. Access provided and purchased in our guest rooms continues to be available throughout all of our public spaces.
  • Where are the best places to eat in Union Square?

    Where are the best places to eat in Union Square?
    San Francisco offers an exciting dining scene with a creative food and drink culture. In the heart of the city, Union Square offers more than 150 restaurants, cafes and bars surrounding the historic plaza. Based on user reviews, some of the best dining spots include Eno Wine Bar, Pearl's Deluxe Burgers, Beanstalk Cafe, Farallon, The Rotunda, Little Delhi, and Chabaa Thai Cuisine. 
  • Does the hotel have a pool and fitness center?

    Does the hotel have a pool and fitness center?
    Hotel Nikko's newly renovated, heated 15-meter indoor pool is open from 6:00am to 10:00pm daily. Our large, modern and naturally lit health club features mahogany locker rooms and separate men's and women's dry saunas that are open 24 hours per day. Complimentary health club access is included with Suites and Imperial Floor guestrooms. All other guestrooms can utilize our Indoor Pool and 10,000 square foot health club for a one time $25.00 fee per room per stay. Massage services are available in-room or in our health club treatment rooms.
  • How much is parking at or around the hotel?

    How much is parking at or around the hotel?
    Valet parking is $15 per hour and for our overnight guests, valet is $65 per night plus tax with in and out privileges (and $75 per night plus tax for oversized vehicles). Otherwise, hourly parking rates apply. Diners at ANZU receive one or two hours validation for parking, please see the hostess. Our valet entrance is at 180 Ellis Street, just before Mason Street.
    All of the hotel garages in the area have comparable rates; and there is a public 1,100-car Mason O'Farrell garage directly across the street.
    Please feel free to contact our concierges for more information at [email protected] or consult www.sanfrancisco.bestparking.com
  • How do I rent a vehicle from Black & White Rental Car ?

    How do I rent a vehicle from Black & White Rental Car ?
    Located in the porte-cochere of the Hotel Nikko, Black & White Rental Car supplies Nikko guests with a full spectrum of transportation from core cars and SUV's, to exotic and luxury vehicles, and may assist you at (415) 525-4214, General E-mail: [email protected].
  • Does the room rate include breakfast?

    Does the room rate include breakfast?
    Our standard rooms do not include breakfast. If breakfast is a priority, Imperial Floor rooms may suit your needs. These upgrades include daily, full hot breakfasts in the ANZU restaurant, as well as complimentary Internet. Both á la carte and buffet breakfasts in ANZU are available starting at 6:30 a.m. Buffet service is available until 10:30 a.m. while á la carte service is available until 11 a.m., Monday through Saturday. The price for the buffet breakfast is $30 per adult/senior plus tax and $15 per child (ages 5 to 12) plus tax. Every Sunday, ANZU is proud to offer additional brunch favorites from 10:00 am to 2:00 pm.
  • Does the Hotel Nikko have an airport shuttle?

    Does the Hotel Nikko have an airport shuttle?
    While the hotel does not have a direct airport Nikko shuttle, third-party shuttles or shared-ride vans are available from 4:30AM-11:00PM daily. If you are arriving in the Domestic Terminal the pick-up location will be on the Arrivals Level terminal curbside. If you are arriving in the International Terminal pick-up will be located on the Arrivals Level roadway center island. The cost to take a shuttle from SFO to Hotel Nikko ranges between $16 to $20 per person. 
     
    Additionally, we are conveniently located two short blocks from BART (the Bay Area Rapid Transit) at the Powell Street station. BART trains leave directly from SFO and connect with OAK via shuttle. Please see https://unionsquarelive.org/ for schedules.
  • When can I check in to the hotel? Also, what time is check-out?

    When can I check in to the hotel? Also, what time is check-out?
    Check-in time at the hotel is 3 p.m., while check-out time is 11 am.  Early check-in / late check-out is allowed for a fee and subject to availability.  Early check-in is available upon request and based upon availability for a $30 fee, tax included.

    Valid government-issued photo identification (state-issued ID, drivers license, passport, etc) and a valid credit card that matches the photo identification is required upon check-in for all guests.  Debit and credit cards will be charged at check-in for the amount of your stay, and authorized for $100 per day, up to $500 cover incidentals.  The authorization will hold the funds until check-out, at which time the amount incurred for incidentals will be charged.  The release of unused authorized amounts may take anywhere from two to thirty days by your financial institution.

    If you are under the age of 18 and not traveling with an adult, Hotel Nikko San Francisco requires a parent or guardian of the minor, or another responsible adult, to assume, in writing, full liability for any and all proper charges and other obligations incurred by the minor for accommodations. We ask that you fill out the form below and present it to Front Desk upon your arrival.  


    Assumption of Liability for Minors

    ck-in time at the hotel is 3 p.m., while check-out time is 11 am.  Early check-in / late check-out is allowed for a fee and subject to availability.  Early check-in is available upon request and based upon availability for a $30 fee, tax included.

    Valid government-issued photo identification (state-issued ID, drivers license, passport, etc) and a valid credit card that matches the photo identification is required upon check-in for all guests.  Debit and credit cards will be charged at check-in for the amount of your stay, and authorized for $100 per day, up to $500 cover incidentals.  The authorization will hold the funds until check-out, at which time the amount incurred for incidentals will be charged.  The release of unused authorized amounts may take anywhere from two to thirty days by your financial institution.

    If you are under the age of 18 and not traveling with an adult, Hotel Nikko San Francisco requires a parent or guardian of the minor, or another responsible adult, to assume, in writing, full liability for any and all proper charges and other obligations incurred by the minor for accommodations. We ask that you fill out the form below and present it to Front Desk upon your arrival.  


    Assumption of Liability for Minors

  • Does the Hotel Nikko have smoking rooms?

    Does the Hotel Nikko have smoking rooms?
    The Hotel Nikko San Francisco is 100 percent smoke-free, so we do not have any smoking rooms.
  • How do I send a package to the hotel to be there on arrival?

    How do I send a package to the hotel to be there on arrival?
    If you have a reservation at the hotel, you can send packages to yourself prior to your arrival. When addressing these packages to yourself, please note on the package: "For guest arrival on _____" with your arrival date. Upon arrival at the hotel, your packages will be ready for you at our business center on the lobby level. Handling fees apply.
    • 1 - 10 lbs.: $6 per piece
    • 11 - 20 lbs.: $10 per piece
    • 21 - 40 lbs.: $25 per piece
    • 41 lbs. plus: Contact hotel for prices
    • For very large boxes, storage fees may apply
  • What are the business center hours?

    What are the business center hours?
    The full-service business center is available to our guests seven days a week, 24 hours per day. An attendant is available to assist you Monday through Friday from 8 a.m. to 6 p.m. and Saturday, 10:00 a.m. to 2:00 p.m. On Sundays there is not an attendant available.
  • Do your rooms have refrigerators for guests to store food?

    Do your rooms have refrigerators for guests to store food?
    All our rooms have in-room servi-bar refreshment centers that have a separate cold storage area for your personal items. Additional small refrigerators are available upon request at no charge.
  • Do you have a salon at your hotel?

    Do you have a salon at your hotel?
    We do have the Nicolas Studio hair salon at the hotel on the porte-cochére level. To make an appointment or for further information, please contact the salon directly at 415-928-6565 or visit https://www.pier39.com/home/events/anniversary-of-the-sea-lions-arrival/.
  • Is the hotel near Union Square?

    Is the hotel near Union Square?
    Hotel Nikko is just a quick walk from Union Square in San Francisco. Head out the front doors and after a 5 minute stroll, you'll find yourself in this famous plaza. Union Square is surrounded by some of the city's top dining, shopping and entertainment.
  • Does the Hotel Nikko allow pets in the room?

    Does the Hotel Nikko allow pets in the room?
    The Hotel Nikko is a dog-friendly hotel in San Francisco, CA. All dogs that check in receive dog beds, bowls and treats! We also have a newly renovated outdoor Pet Terrace open 6am to 10pm for your convenience! There is a $50 fee per day per pet for dogs 50 pounds and under. If your pooch is over 50 pounds, we're happy to welcome them but the fee per night will be $200. There will be an additional one-time refundable cleaning deposit of $150 applied to all guests with pets upon check-in. We ask that you do not leave your dog unattended in your room.
  • Is there parking on site?

    Is there parking on site?
    We have a "Stay and Park" special on our website - go directly to our website for all the details. Valet parking is $50 per night plus tax with in and out privileges (and $60 per night plus tax for oversized vehicles). Thanks!
  • Is there a shuttle to SFO?

    Is there a shuttle to SFO?
    We do not have a free shuttle but our concierge will be happy to arrange transportation for you! Call the hotel directly.
  • What are the best Fisherman's Wharf restaurants?

    What are the best Fisherman's Wharf restaurants?
    One of many local and traveler's favorites is Fog Harbor Fish House, located on Pier 39, offering beautiful views of the San Francisco Bay and Golden Gate Bridge, fresh sustainable seafood and meats, and seasonal specials. Other local favorites include Scoma's, located on Pier 47, where pacific seafood is caught and delivered fresh off the boat by local fisherman, and Franciscan Crab Restaurant, located on Pier 43 ½, offering superb seafood in a nautical-themed setting.
  • Where can I get Dungeness Crab in San Francisco?

    Where can I get Dungeness Crab in San Francisco?
    San Francisco has many restaurants and markets offering Dungeness Crab, including Crustacean, an Indochina-themed venue, Bobo's, a cozy masquerade-themed establishment, PPQ Dungeness Island, and Crabhouse at Pier 39 which offers waterfront views and various, locally-sourced Dungeness crab dishes. Markets include the nearby Seafood Center and Sun Fat Seafood Co.
  • Where can I find good food trucks in San Francisco?

    Where can I find good food trucks in San Francisco?
    Food trucks are located all around the San Francisco area. If you are interested in locations offering a dense population of rotating food trucks, you can find them at SoMa StrEat Food Park, G Food Truck Lounge, Off the Grid: Civic Center, and Truck Stop. Our own ANZU food truck frequents many of these stops and serves bold California cuisine with an Asian influence.
  • Are there vegan restaurants close to Union Square?

    Are there vegan restaurants close to Union Square?
    Vegan restaurants within walking distance to Union Square include, Loving Hut, a counter-serve chain offering vegan fare, The Flying Falafel, a casual restaurant specializing in falafel sandwiches and housemade Mediterranean dishes, Bio Cafe, an organic French Cafe serving crepes and sandwiches with vegan options, and Thai Idea Vegetarian, serving meatless and vegan Thai.
  • What are some of the best shops in Union Square?

    What are some of the best shops in Union Square?
    Union Square is one of the most premier shopping destinations in San Francisco. The area boasts a collection of over 350 shops, including staples like Apple, Tiffany & Co., NikeTown, Barneys New York, Macy's and Nordstrom. Visitors can also find larger shops dedicated to their favorite brands, including Converse, The North Face, Swatch, and Lacoste, as well as smaller boutiques.
  • What are the best places to visit in Golden Gate Park?

    What are the best places to visit in Golden Gate Park?
    Golden Gate Park offers many places to visit, including museums, lakes and gardens, and smaller attractions like children's playgrounds, a carousel that was built in 1912, dog parks, and lawn bowling. Some recommended sites are Stow Lake, the largest lake in the park and second largest lake in San Francisco, Conservatory and Flowers for butterfly and flower enthusiasts, Buffalo Paddock to watch buffalo roam in an open, safe habitat, and the Dutch and Murphy Windmills.
  • What can I see along the Embarcadero and Waterfront?

    What can I see along the Embarcadero and Waterfront?
    The Embarcadero is a great place for biking, walking and skating and features a wide variety of piers, restaurants, parks and other attractions. Some of the top sights are Fisherman's Wharf, Levi's Plaza Park, The Exploratorium which contains hands-on exhibits to teach science and offers a free bay view walk, and Market Street which has over 120 shops and restaurants.
  • Where do I go to see the Fisherman's Wharf Sea Lions?

    Where do I go to see the Fisherman's Wharf Sea Lions?
    The world-famous sea lions can be found lounging right on Pier 39 in Fisherman's Wharf. The Sea Lion Center, located on Pier 39, is a free nature center where visitors can learn about these playful creatures through presentations, hands-on artifacts, one-on-one interactions with naturalists and by observing the sea lions in action as they bask in the San Francisco sun.
  • Where can I get free day parking in San Francisco?

    Where can I get free day parking in San Francisco?
    When you're ready to take in the sights, San Francisco offers a few free parking possibilities to look for. You can find free metered parking throughout the city on Sundays all day, and on weekdays after 6pm, including on nearby Market Street and throughout SoMA and Union Square. You can also find short-term free parking wherever you see green street curbs.Hotel Nikko offers valet parking with in and out privileges, so you can drive out and explore.
  • What are some tricks for getting around San Francisco without a car?

    What are some tricks for getting around San Francisco without a car?
    Get to wherever you need to go in San Francisco by purchasing a Clipper Card, which gives you access to BART, Muni, buses, and the cable cars. Walk to the Powell St. station, just a few blocks away, to find public transit within easy reach of our location near Union Square. The cable cars are a fun way to explore the city's neighborhoods and stunning scenery. Ford's GoBike and ride sharing apps like Lyft and Uber also make getting around San Francisco easy.
  • How far is San Francisco Airport from Downtown?

    How far is San Francisco Airport from Downtown?
    San Francisco International Airport (SFO) is about 14 miles south of downtown San Francisco and the Financial District. You can easily take a cab from Hotel Nikko for about $45-50 or hop on the nearby BART (Bay Area Rapid Transit) at Powell Street, 2 blocks away, for $8.95 for an adult ticket. You can also take the Super Shuttle to SFO for about $32 to $34 one way.
  • Is it easy to hop on a San Francisco Cable Car?

    Is it easy to hop on a San Francisco Cable Car?
    Yes, and hopping on a San Francisco Cable Car is a must for out of town travelers. You can purchase your $6 fair in advance or on the car. Choose your own route and explore San Francisco your way, but don't forget to make a stop at Fisherman's Wharf. Guests of the Hotel Nikko can head out the front doors and walk over to the 4th and Market stop to hop aboard.
  • What are the hours of operation for the cable cars?

    What are the hours of operation for the cable cars?
    The San Francisco cable cars operation hours run from 6:00 a.m. until around 12:30 at night. The cable cars run about every 10 minutes, making it easy and convenient to hop on and off depending on where you're headed around the city.
  • How much is San Francisco bus fare?

    How much is San Francisco bus fare?
    San Francisco local bus fare for the Muni Bus & Rail Single Trip Fare is $2.25 for Adults, $1.00 for Youth ages 5-17 (ID required), $1.00 for Senior, Disabled or Medicare (ID required), and free for Children ages 4 and younger.
  • How far is it from San Francisco to Napa?

    How far is it from San Francisco to Napa?
    San Francisco is approximately 60 miles from Napa Valley via automobile. A San Francisco Ferry is also available, with reservations, which takes you to the Napa Valley Wine Train Station for a relaxing tour of Napa Valley. Rent from Beverly Hills Rent-a-Car onsite as a guest of the Hotel Nikko to set out for a tasty Napa wine adventure.
  • How much is San Francisco hotel tax?

    How much is San Francisco hotel tax?
    Hotel fees in San Francisco include 14 percent occupancy tax, 0.195 percent California Tourism fee, and an 1.5 - 2.25 percent Tourism Improvement District assessment dependent upon the location of the hotel property.
    The Hotel Nikko assessments are an occupancy tax of 14.195% and a business district fee of: 2.25%
  • What's San Francisco weather like?

    What's San Francisco weather like?
    Spring weather is typically cloudless and mild, and contains some of the warmest and driest days of the year. Summers are overcast and cool. Fall offers warm and sunny days, and mild and clear nights. During the winter months, rain and storms are abundant, with crisp and sunny days in between, and the weather is considered mild compared to the rest of the country.
  • Are San Francisco beaches cold?

    Are San Francisco beaches cold?
    San Francisco's beaches tend to have fog covering the ocean, which makes for chilly air even on the warmest days. Those who go swimming usually wear wet suits so they can enjoy the water while staying comfortable. Bring a jacket or cozy up in a blanket to enjoy the beach while keeping warm. Warmer beaches can be found along the San Francisco Bay.
  • What can I take through security at the airport?

    What can I take through security at the airport?
    Per the TSA's rules and guidelines, any and all tools should be securely wrapped, if sharp, and stowed away in your checked baggage. Almost all liquids, including gels and aerosols, food, drinks, and personal care items, must be stored in a 3.4-ounce or smaller container and placed in a quart-size clear zippered plastic bag when flying.
  • How early should I arrive before my flight?

    How early should I arrive before my flight?
    According to official guidelines, it is a general rule to arrive at the airport no later than two hours before your domestic flight is scheduled to depart. For international flights, it is recommended to arrive no later than three hours before scheduled departure.
  • Where can I find parking at Fisherman's Wharf?

    Where can I find parking at Fisherman's Wharf?
    Paid parking is available around Fisherman's Wharf, ranging from $15.00 to $40.00, depending on location. Travelers can also take advantage of street and metered parking in and around the area. Nearby parking garages include the Pier 39 Garage, SP Plus Parking system, and Fisherman's Wharf Parking, each priced in the range of $25.00 to $30.00.
  • What types of room amenities are there for business travelers?

    What types of room amenities are there for business travelers?
    Business travelers enjoy complimentary wireless internet, telephone with voicemail service, 24-hour room service, a dedicated workspace with an ergonomic chair, and wake up calls. Within the hotel, guests can take advantage of services at the UPS Business Center, dry cleaning, and car rental services.
  • What's San Francisco's weather like?

    What's San Francisco's weather like?
    Spring weather is typically cloudless and mild, and contains some of the warmest and driest days of the year. Summers are overcast and cool. Fall offers warm and sunny days, and mild and clear nights. During the winter months, rain and storms are abundant, with crisp and sunny days in between, and the weather is considered mild compared to the rest of the country.
  • How much is San Francisco bus fare?

    How much is San Francisco bus fare?
    San Francisco local bus fare for the Muni Bus & Rail Single Trip Fare is $2.25 for Adults, $1.00 for Youth ages 5-17 (ID required), $1.00 for Senior, Disabled or Medicare (ID required), and free for Children ages 4 and younger.
  • Where can I get free day parking in San Francisco?

    Where can I get free day parking in San Francisco?
    When you're ready to take in the sights, San Francisco offers a few free parking possibilities to look for. You can find free metered parking throughout the city on Sundays all day, and on weekdays after 6pm, including on nearby Market Street and throughout SoMA and Union Square. You can also find short-term free parking wherever you see green street curbs.Hotel Nikko offers valet parking with in and out privileges, so you can drive out and explore.
  • What are some tricks for getting around San Francisco without a car?

    What are some tricks for getting around San Francisco without a car?
    Get to wherever you need to go in San Francisco by purchasing a Clipper Card, which gives you access to BART, Muni, buses, and the cable cars. Walk to the Powell St. station, just a few blocks away, to find public transit within easy reach of our location near Union Square. The cable cars are a fun way to explore the city's neighborhoods and stunning scenery. Ford's GoBike and ride sharing apps like Lyft and Uber also make getting around San Francisco easy.
  • Does Hotel Nikko have an airport shuttle?

    Does Hotel Nikko have an airport shuttle?
    While the hotel does not have a direct airport Nikko shuttle, third-party shuttles or shared-ride vans are available from 4:30AM-11:00PM daily. If you are arriving in the Domestic Terminal the pick-up location will be on the Arrivals Level terminal curbside. If you are arriving in the International Terminal pick-up will be located on the Arrivals Level roadway center island. The cost to take a shuttle from SFO to Hotel Nikko ranges between $16 to $20 per person.
     
    Additionally, we are conveniently located two short blocks from BART (the Bay Area Rapid Transit) at the Powell Street station. BART trains leave directly from SFO and connect with OAK via shuttle. Please see https://oceanfilmfest.org/film-program-2015/ for schedules.
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