Frequently Asked Questions

Yes, guest rooms are cleaned daily unless otherwise requested. You can opt for contactless service or adjust the frequency of housekeeping based on your comfort.

No, Hotel Nikko San Francisco does not require guests to wear masks.

Currently, San Francisco doesn’t mandate vaccinations for children under 12 years old, therefore no proof of vaccination is required in children under 12. Hotel Nikko San Francisco does not currently require vaccination proof for any guests, adults or children.

No, Hotel Nikko San Francisco does not require proof of vaccination.

Hotel Nikko San Francisco follows enhanced cleaning protocols throughout the property, including frequent disinfection of high-touch surfaces, use of hospital-grade cleaning products, and daily housekeeping service tailored to guest preferences.

Vegan restaurants within walking distance to Union Square include, Loving Hut, a counter-serve chain offering vegan fare, The Flying Falafel, a casual restaurant specializing in falafel sandwiches and housemade Mediterranean dishes, Bio Cafe, an organic French Cafe serving crepes and sandwiches with vegan options, and Thai Idea Vegetarian, serving meatless and vegan Thai.

One of many local and traveler's favorites is Fog Harbor Fish House, located on Pier 39, offering beautiful views of the San Francisco Bay and Golden Gate Bridge, fresh sustainable seafood and meats, and seasonal specials. Other local favorites include Scoma's, located on Pier 47, where pacific seafood is caught and delivered fresh off the boat by local fisherman, and Franciscan Crab Restaurant, located on Pier 43 ½, offering superb seafood in a nautical-themed setting.

Breakfast: Monday - Friday 7:00 AM to 10:30 AM

Saturday: 7:00 AM to 12:00 PM, Lunch & Afternoon Tea 11:00 to 1:00 PM

Sunday: 7:00 AM to 10:30 AM, Brunch & Afternoon Tea: 11:00 AM to 1:00 PM

Whether you’re indulging in a lavish brunch at Restaurant Anzu, savoring exquisite sushi and rare Japanese whiskeys at the sultry Kanpai Lounge, or unwinding with handcrafted cocktails and live entertainment at Feinstein’s, Hotel Nikko San Francisco invites you to experience a world of elevated culinary moments—all under one sophisticated roof.

San Francisco is known for its creative food trends and culinary character. Located on the San Francisco Bay, the city is famous for its Dungeness crab, cioppino, oysters, and clam chowder in a sourdough bread bowl. San Francisco is also known for its authentic Italian restaurants, Chinatown, Japanese eats, Anchor Steam Beer, and the Hangtown Fry, oysters and bacon cooked in an omelet.

San Francisco is approximately 60 miles from Napa Valley via automobile. A San Francisco Ferry is also available, with reservations, which takes you to the Napa Valley Wine Train Station for a relaxing tour of Napa Valley. Rent from Beverly Hills Rent-a-Car onsite as a guest of the Hotel Nikko to set out for a tasty Napa wine adventure.

San Francisco International Airport (SFO) is about 14 miles south of downtown San Francisco and the Financial District. You can easily take a cab from Hotel Nikko for about $55.00 to $65.00 or hop on the nearby BART (Bay Area Rapid Transit) at Powell Street, 2 blocks away, for $10.55 for an adult ticket.

San Francisco local bus fare for the Muni Bus & Rail Single Trip Fare is $2.25 for Adults, $1.00 for Youth ages 5-17 (ID required), $1.00 for Senior, Disabled or Medicare (ID required), and free for Children ages 4 and younger.

Yes, and hopping on a San Francisco Cable Car is a must for out-of-town travelers. You can purchase your $8.00 fare in advance or on the car. Choose your own route and explore San Francisco your way, but don't forget to make a stop at Fisherman's Wharf. Guests of the Hotel Nikko can head out the front doors and walk over to the 4th and Market stop to hop aboard.

Union Square is one of the most premier shopping destinations in San Francisco. The area boasts a collection of over 350 shops, including staples like Apple, Tiffany & Co., NikeTown, Barneys New York, Macy's and Nordstrom. Visitors can also find larger shops dedicated to their favorite brands, including Converse, The North Face, Swatch, and Lacoste, as well as smaller boutiques.

Get to wherever you need to go in San Francisco by purchasing a Clipper Card, which gives you access to BART, Muni, buses, and the cable cars. Walk to the Powell St. station, just a few blocks away, to find public transit within easy reach of our location near Union Square. The cable cars are a fun way to explore the city's neighborhoods and stunning scenery. Ford's GoBike and ride sharing apps like Lyft and Uber also make getting around San Francisco easy.

Golden Gate Park offers many places to visit, including museums, lakes and gardens, and smaller attractions like children's playgrounds, a carousel that was built in 1912, dog parks, and lawn bowling. Some recommended sites are Stow Lake, the largest lake in the park and second largest lake in San Francisco, Conservatory and Flowers for butterfly and flower enthusiasts, Buffalo Paddock to watch buffalo roam in an open, safe habitat, and the Dutch and Murphy Windmills.

The San Francisco cable cars operation hours run from 6:00 AM until around 12:30 AM. The cable cars run about every 10 minutes, making it easy and convenient to hop on and off depending on where you're headed around the city.

The Embarcadero is a great place for biking, walking and skating and features a wide variety of piers, restaurants, parks and other attractions. Some of the top sights are Fisherman's Wharf, Levi's Plaza Park, The Exploratorium which contains hands-on exhibits to teach science and offers a free bay view walk, and Market Street which has over 120 shops and restaurants.

When you're ready to take in the sights, San Francisco offers a few free parking possibilities to look for. You can find free metered parking throughout the city on Sundays all day, and on weekdays after 6pm, including on nearby Market Street and throughout SoMA and Union Square. You can also find short-term free parking wherever you see green street curbs. Hotel Nikko offers valet parking with in and out privileges, so you can drive out and explore.

The world-famous sea lions can be found lounging right on Pier 39 in Fisherman's Wharf. The Sea Lion Center, located on Pier 39, is a free nature center where visitors can learn about these playful creatures through presentations, hands-on artifacts, one-on-one interactions with naturalists and by observing the sea lions in action as they bask in the San Francisco sun.

Pedestrians can walk the Golden Gate Bridge on the East Sidewalk, which can be reached from Golden Gate Bridge Welcome Center parking lot, from the walking trail or the parking lot on the Marin side. You can also park and walk to the bridge from the Fort Point Historic Landmark, the lot at Crissy Field, a 15-minute walk uphill, and the Palace of Fine Arts, which gives you four hours of free parking.

Yes, our wellness center and health club features a sprawling 15-meter swimming pool in a glass-enclosed space, along with an indoor/outdoor lounge deck. Pool access is included in our Daily Amenity Fee of $39.00. Open daily from 6:00 AM to 10:00 PM.

While our hotel does not have a direct airport shuttle, third-party shuttles or shared-ride vans are available from 4:30 AM to 11:00 PM daily. If you are arriving in the Domestic Terminal the pick-up location will be on the Arrivals Level terminal curbside. If you are arriving in the International Terminal pick-up will be located on the Arrivals Level roadway center island. The cost to take a shuttle from SFO to Hotel Nikko ranges between $85 to $100 per person.

Additionally, we are conveniently located two short blocks from BART (the Bay Area Rapid Transit) at the Powell Street station. BART trains leave directly from SFO and connect with OAK via shuttle.

Every guest room features in-room refreshment centers that offer a separate cold storage area for your personal items. Additional small refrigerators are available upon request at no additional charge.

No, Hotel Nikko San Francisco is a completely smoke-free establishment.

If you have a reservation at the hotel, you can send packages to yourself prior to your arrival. When addressing these packages to yourself, please note on the package: "For guest arrival on _____" with your arrival date. Upon arrival at the hotel, your packages will be ready for you at our business center on the lobby level. Handling fees apply.

1 - 10 lbs.: $8.00 per piece

11 - 20 lbs.: $10.00 per piece

21 - 40 lbs.: $25.00 per piece

41 lbs. plus: Contact hotel for prices

For very large boxes, storage fees may apply

Hotel Nikko San Francisco offers 533 elegantly designed rooms and suites, boasting modern amenities such as plush bedding, high-speed Wi-Fi, and expansive city views. Our hotel's contemporary aesthetic and attentive service create a serene retreat amidst the bustling cityscape.

Hotel Nikko San Francisco is situated approximately 14 miles (about a 30-minute drive) from San Francisco International Airport. You can reach the hotel by taxi or rideshare services, typically costing between $45-50. Alternatively, the Powell Street BART station is two blocks away, offering a convenient public transit option to and from the airport for $8.95

Hotel Nikko San Francisco is pleased to offer Premium high-speed (30Mbps, HD streaming speed) Wi-Fi access (up to five devices) in our guestrooms and public areas. Wi-Fi is included in our Daily Amenity Fee of $39.00.

Hotel Nikko San Francisco is just a quick walk from Union Square. Head out the front doors and after a 5-minute stroll, you'll find yourself in this famous plaza. Union Square is surrounded by some of the city's top dining, shopping and entertainment.

Hotel Nikko San Francisco does not offer a free shuttle, however, our concierge will be happy to arrange transportation for you.

Our Business Center is currently closed. For printing needs, please ask the front desk.

Check-in time at the hotel is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are allowed for a fee and subject to availability. Early check-in is available upon request and based upon availability for a $50.00 fee plus tax.

A valid government-issued photo identification (state-issued ID, driver's license, passport, etc) and a valid credit card that matches the photo identification is required upon check-in for all guests. Debit and credit cards will be charged at check-in for the amount of your stay and authorized for $125.00 per day to cover incidentals. The authorization will hold the funds until check-out, at which time the amount incurred for incidentals will be charged. The release of unused authorized amounts may take anywhere from two to thirty days by your financial institution.

If you are under the age of 18 and not traveling with an adult, Hotel Nikko San Francisco requires a parent or guardian of the minor, or another responsible adult, to assume, in writing, full liability for any and all proper charges and other obligations incurred by the minor for accommodations. We ask that you fill out the form below and present it to the Front Desk upon your arrival.

Assumption of Liability for Minors

At Hotel Nikko San Francisco, you can indulge in unparalleled amenities, including a glass-enclosed indoor pool, a state-of-the-art health club, and the renowned ANZU Restaurant, which offers a unique blend of American and Japanese cuisine. Our commitment to exceptional service ensures a memorable stay in the heart of San Francisco.

Currently, San Francisco doesn’t mandate vaccinations for children under 12 years old, therefore no proof of vaccination is required in children under 12.

Hotel Nikko does not currently require vaccination proof for any guests, adults or children.

Whether you’re indulging in a lavish brunch at Restaurant Anzu, savoring exquisite sushi and rare Japanese whiskeys at the sultry Kanpai Lounge, or unwinding with handcrafted cocktails and live entertainment into the night, Hotel Nikko San Francisco invites you to experience a world of elevated culinary moments—all under one sophisticated roof.

Breakfast: Monday - Friday 7am to 10:30am

Saturday: 7am - 12pm, Lunch & Afternoon Tea 11am-1pm

Sunday: 7am - 10:30am, Brunch & Afternoon Tea: 11am-1pm

Get to wherever you need to go in San Francisco by purchasing a Clipper Card, which gives you access to BART, Muni, buses, and the cable cars. Walk to the Powell St. station, just a few blocks away, to find public transit within easy reach of our location near Union Square. The cable cars are a fun way to explore the city's neighborhoods and stunning scenery. Ford's GoBike and ride sharing apps like Lyft and Uber also make getting around San Francisco easy.

While the hotel does not have a direct airport Nikko shuttle, third-party shuttles or shared-ride vans are available from 4:30AM-11:00PM daily. If you are arriving in the Domestic Terminal the pick-up location will be on the Arrivals Level terminal curbside. If you are arriving in the International Terminal pick-up will be located on the Arrivals Level roadway center island. The cost to take a shuttle from SFO to Hotel Nikko ranges between $85 to $100 per person.

Additionally, we are conveniently located two short blocks from BART (the Bay Area Rapid Transit) at the Powell Street station. BART trains leave directly from SFO and connect with OAK via shuttle.

24 hour Valet Parking is available for $75.00 plus tax (subject to availability) and oversized trucks and vehicles will be $85.00 plus tax. Valet price also includes unlimited in and out privileges. We do not accept RV's.

Our valet entrance is at 180 Ellis Street, just before Mason Street. All of the hotel garages in the area have comparable rates; and there is a public 1,100-car Mason O'Farrell garage directly across the street. Please feel free to contact our concierges for more information at ConciergeHNSF@hotelnikkosf.com or consult www.sanfrancisco.bestparking.com

Check-in time at the hotel is 3 p.m., while check-out time is 11 am. Early check-in / late check-out is allowed for a fee and subject to availability. Early check-in is available upon request and based upon availability for a $50 fee plus tax.

Valid government-issued photo identification (state-issued ID, drivers license, passport, etc) and a valid credit card that matches the photo identification is required upon check-in for all guests. Debit and credit cards will be charged at check-in for the amount of your stay and authorized for $125 per day to cover incidentals. The authorization will hold the funds until check-out, at which time the amount incurred for incidentals will be charged. The release of unused authorized amounts may take anywhere from two to thirty days by your financial institution.

If you are under the age of 18 and not traveling with an adult, Hotel Nikko San Francisco requires a parent or guardian of the minor, or another responsible adult, to assume, in writing, full liability for any and all proper charges and other obligations incurred by the minor for accommodations. We ask that you fill out the form below and present it to Front Desk upon your arrival.

Assumption of Liability for Minors

If you have a reservation at the hotel, you can send packages to yourself prior to your arrival. When addressing these packages to yourself, please note on the package: "For guest arrival on _____" with your arrival date. Upon arrival at the hotel, your packages will be ready for you at our business center on the lobby level. Handling fees apply.

• 1 - 10 lbs.: $8 per piece
• 11 - 20 lbs.: $10 per piece
• 21 - 40 lbs.: $25 per piece
• 41 lbs. plus: Contact hotel for prices
• For very large boxes, storage fees may apply

Our Business Center is currently closed.

For printing needs, please ask front desk

We do have the Nicolas Studio hair salon at the hotel on the porte-cochére level. To make an appointment or for further information, please contact the salon directly at 415-982-6565 or visit www.nicolashair.com

Breakfast: Monday - Friday 7am to 10:30am

Saturday: 7am - 12pm, Lunch & Afternoon Tea 11am-1pm

Sunday: 7am - 10:30am, Brunch & Afternoon Tea: 11am-1pm

The best times to visit San Francisco are in the spring and fall months of May, June, September and October, when the weather is warm and clear and tourist season isn't at its peak. Traveling to San Francisco in the winter means chilly, damp weather, while in the summer, you'll find hot days, heavier crowds, and higher hotel rates. The best time for outdoor sightseeing and walks around the city is "Indian summer," just after Labor Day weekend through September and into October. After summer, when the skies clear and temperature rises, the beaches are amazing.

One of the most exciting tourist destinations in the world, San Francisco is overall safe, including the walkable neighborhoods of Union Square, Chinatown, Financial District and Fisherman's Wharf. The city also offers safe public transportation, including the nearby cable cars. Tourists should be careful to avoid dark alleyways and rougher downtown districts like the Tenderloin and 6th Street, and always be aware of their surroundings

Get to wherever you need to go in San Francisco by purchasing a Clipper Card, which gives you access to BART, Muni, buses, and the cable cars. Walk to the Powell St. station, just a few blocks away, to find public transit within easy reach of our location near Union Square. The cable cars are a fun way to explore the city's neighborhoods and stunning scenery. Ford's GoBike and ride sharing apps like Lyft and Uber also make getting around San Francisco easy.

Hotel Nikko San Francisco welcomes dogs and certified service animals only. We love pets so much, we've even adopted our own dogs, Buster and Beau, who live at the hotel. Your pup will enjoy access to the only rooftop pet terrace in San Francisco, located at the hotel, plus plenty of dog treats and a bed. The fee for dogs (50 pounds and under) is $65.00 per day per dog, with a refundable cleaning deposit of $150.00 required at check-in.

Yes, Hotel Nikko San Francisco offers dedicated pet-friendly accommodations, a pet terrace with a dog run, and even has two canine residents named Buster & Beau. Guests can enjoy downtown luxury with their pets by opting for the Pet Pride Package.

San Francisco's beaches tend to have fog covering the ocean, which makes for chilly air even on the warmest days. Those who go swimming usually wear wet suits so they can enjoy the water while staying comfortable. Bring a jacket or cozy up in a blanket to enjoy the beach while keeping warm. Warmer beaches can be found along the San Francisco Bay.

According to official guidelines, it is a general rule to arrive at the airport no later than two hours before your domestic flight is scheduled to depart. For international flights, it is recommended to arrive no later than three hours before scheduled departure.

Hotel fees in San Francisco include 14 percent occupancy tax, 0.195 percent California Tourism fee, and an 1.5 - 2.25 percent Tourism Improvement District assessment dependent upon the location of the hotel property.

Per the TSA's rules and guidelines, any and all tools should be securely wrapped, if sharp, and stowed away in your checked baggage. Almost all liquids, including gels and aerosols, food, drinks, and personal care items, must be stored in a 3.4-ounce or smaller container and placed in a quart-size clear zippered plastic bag when flying.

Spring weather is typically cloudless and mild and contains some of the warmest and driest days of the year. Summers are overcast and cool. Fall offers warm and sunny days, and mild and clear nights. During the winter months, rain and storms are abundant, with crisp and sunny days in between, and the weather is considered mild compared to the rest of the country.

The best times to visit San Francisco are in the spring and fall months of May, June, September and October, when the weather is warm and clear and tourist season isn't at its peak. Traveling to San Francisco in the winter means chilly, damp weather, while in the summer, you'll find hot days, heavier crowds, and higher hotel rates. The best time for outdoor sightseeing and walks around the city is "Indian summer," just after Labor Day weekend through September and into October. After summer, when the skies clear and temperature rises, the beaches are amazing.

One of the most exciting tourist destinations in the world, San Francisco is overall safe, including the walkable neighborhoods of Union Square, Chinatown, Financial District and Fisherman's Wharf. The city also offers safe public transportation, including the nearby cable cars. Be careful to avoid dark alleyways and rougher downtown districts like the Tenderloin and 6th Street and always be aware of your surroundings.