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Hotel Nikko San Francisco

Frequently Asked Questions

Internet at San Francisco Hotel We are pleased to offer complimentary 756kb speed internet access in all of our guest rooms (up to three devices per room). Upgraded Premium high-speed (4 Mb/sec, HD streaming speed) wi-fi access (up to three devices) is available for $13.95/day, or $29.95 for three consecutive days. Many of our room types (i.e. Nikko, Imperial, and all suites) include complimentary Premium internet access, and all reservations made through www.hotelnikkosf.com website include complimentary Premium Internet access. Access provided and purchased in our guest rooms continues to be available throughout all of our public spaces.
Hotel Nikko San Francisco Pool and Fitness Yes. Hotel Nikko features a heated 15 meter indoor pool that for relaxing or swimming laps. The pool is open 6am to 10pm every day. Get energized in our modern, naturally lit 10,000 square foot health and fitness club with mahogany locker rooms with men's and women's dry saunas and steam rooms, open 24 hours a day. To use our health club, there's a one-time rate of $25 per room per stay. Health club access is included with our suites and Imperial Floor rooms. Massage treatments (shiatsu and deep-tissue) are available in guestrooms and in health club treatment rooms. Please call 415-394-1165 for appointments.
Hotel Nikko San Francisco Parking Valet parking is $15 per hour and for our overnight guests, valet is $50 per night plus tax with in and out privileges (and $60 per night plus tax for oversized vehicles). Otherwise, hourly parking rates apply. Diners at ANZU receive one or two hours validation for parking, please see the hostess.  Our valet entrance is at 180 Ellis Street, just before Mason Street.
All of the hotel garages in the area have comparable rates; and there is a public 1,100-car Mason O'Farrell garage directly across the street.
Please feel free to contact our concierges for more information at ConciergeHNSF@hotelnikkosf.com or consult www.sanfrancisco.bestparking.com
Rent a Car at Hotel Nikko San Francisco Located in the porte-cochere of the Hotel Nikko, Black & White Rental Car supplies Nikko guests with a full spectrum of transportation from core cars and SUV's, to exotic and luxury vehicles, and may assist you at (415) 525-4214, General E-mail: sfinfo@bwrac.com. 


Breakfast at San Francisco Hotel Our standard rooms do not include breakfast. If breakfast is a priority, Imperial Floor rooms may suit your needs. These upgrades include daily, full hot breakfasts in the ANZU restaurant, as well as complimentary Internet. Both á la carte and buffet breakfasts in ANZU are available starting at 6:30 a.m. Buffet service is available until 10:30 a.m. while á la carte service is available until 11 a.m., Monday through Saturday. The price for the buffet breakfast is $24 per adult/senior plus tax and $11 per child (ages 5 to 12) plus tax. Every Sunday, ANZU is proud to offer additional brunch favorites from 10:00 am to 2:00 pm.
Airport Shuttle of San Francisco Hotel

While the hotel does not have a direct airport Nikko shuttle, third-party shuttles or shared-ride vans are available from 4:30AM-11:00PM daily. If you are arriving in the Domestic Terminal the pick-up location will be on the Arrivals Level terminal curbside. If you are arriving in the International Terminal pick-up will be located on the Arrivals Level roadway center island. The cost to take a shuttle from SFO to Hotel Nikko ranges between $16 to $20 per person. 

Additionally, we are conveniently located two short blocks from BART (the Bay Area Rapid Transit) at the Powell Street station. BART trains leave directly from SFO and connect with OAK via shuttle. Please see http://bart.gov for schedules.

Check In Check Out at Hotel Nikko San Francisco Check-in time at the hotel is 3 p.m., while check-out time is 11 am.  Early check-in / late check-out is allowed for a fee and subject to availability.  Early check-in is available upon request and based upon availability for a $30 fee, tax included.

Valid government-issued photo identification (state-issued ID, drivers license, passport, etc) and a valid credit card that matches the photo identification is required upon check-in for all guests.  Debit and credit cards will be charged at check-in for the amount of your stay, and authorized for $100 per day, up to $500 cover incidentals.  The authorization will hold the funds until check-out, at which time the amount incurred for incidentals will be charged.  The release of unused authorized amounts may take anywhere from two to thirty days by your financial institution.

If you are under the age of 18 and not traveling with an adult, Hotel Nikko San Francisco requires a parent or guardian of the minor, or another responsible adult, to assume, in writing, full liability for any and all proper charges and other obligations incurred by the minor for accommodations. We ask that you fill out the form below and present it to Front Desk upon your arrival.  

Assumption of Liability for Minors

Smoking Room of Hotel Nikko San Francisco The Hotel Nikko San Francisco is 100 percent smoke-free, so we do not have any smoking rooms.
Pets Friendly Hotel, California Hotel Nikko San Francisco does allow dogs and approved service animals in our rooms. When booking your reservation, please indicate that you will be bringing along a dog to our reservations agents or by inputting this into the comments field when booking online. Pets must be 40 pounds or less, and you must fill out a pet indemnity form at the front desk when checking in. We charge $50/night for each dog staying at the hotel, and an additional cleaning fee may be applied after you check out.
Send Package on Arrival in Hotel Nikko San Francisco If you have a reservation at the hotel, you can send packages to yourself prior to your arrival. When addressing these packages to yourself, please note on the package: "For guest arrival on _____" with your arrival date. Upon arrival at the hotel, your packages will be ready for you at our business center on the lobby level. Handling fees apply.
  • 1 - 10 lbs.: $6 per piece
  • 11 - 20 lbs.: $10 per piece
  • 21 - 40 lbs.: $25 per piece
  • 41 lbs. plus: Contact hotel for prices
  • For very large boxes, storage fees may apply
Business Center in Hotel Nikko San Francisco The full-service business center is available to our guests seven days a week, 24 hours per day. An attendant is available to assist you Monday through Friday from 7 a.m. to 6 p.m. , Saturday: 10am-2pm.  On Sundays there is not an attendant available.  
Hotel Nikko San Francisco Refrigerator in Room All our rooms have in-room servi-bar refreshment centers that have a separate cold storage area for your personal items. Additional small refrigerators are available upon request at no charge.
San Francisco Hotel Salon We do have the Nicolas Studio hair salon at the hotel on the porte-cochére level. To make an appointment or for further information, please contact the salon directly at 415-928-6565 or visit www.nicolashair.com.
San Francisco Hotel near Union Square Hotel Nikko is just a quick walk from Union Square in San Francisco. Head out the front doors and after a 5 minute stroll, you'll find yourself in this famous plaza. Union Square is surrounded by some of the city's top dining, shopping and entertainment.
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